With features that allow you to find useful information even in thousands of recordings in no time.” Smartlook provides all necessary tools like Recordings, Heatmaps, Events, Funnels, and more. SmartlookĪnother great session replay tool is Smartlook, which “records users on websites and in mobile apps. FullStoryįullStory is positioned as a digital experience intelligence platform as stated in their website, “A DXI platform combines rich analytics, robust session detail, and collaboration tools to help you answer questions, understand issues, and uncover opportunities-and then put that knowledge to work.”įullStory also provides DXI for mobile devices, including Instant Replay, Replicate Crashes and Errors, Tagless Analytics.įullStory offers a free plan with 1,000 sessions per month and paid plans for greater capabilities. The free plan lets you record 500 recordings per month with unlimited pageviews. The prices for the MouseFlow service start at €0 and can reach up to €299. It allows you to compare visitor journeys to find the most profitable path, channel, referrer, etc. MouseFlow proposes a conversion funnel optimization tool for better UX and higher conversion rates. The MouseFlow website explains, “Mouseflow lets you replay the full visitor experience to identify pain points, boost conversions, and optimize your site.” ![]() They carry a free plan that allows you to capture up to 1,000 pageviews/heatmap. The service fee can vary from $0 to $389 per month. How to replay a session? Simply select a session from the list and watch user behavior on your web page. Hotjar helps you study your user’s behavior, get feedback, and optimize a website to increase conversions. As mentioned on their website, “Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs.” The service complements traditional web analytics tools like Google Analytics session replay and gives a clear picture of how users interact with a website. Hotjar is one of the most popular heatmap and session recording tools that also provides other services like feedback and survey systems. All session replay tools’ systems are particularly sensitive to user data protection and comply with GDPR and CCPA requirements, ensuring web systems that don’t disclose user data.Īctually user session replay software works as well on mobile devices, such as iOS and Android. However, it doesn’t allow you to see a screen replay and track scrolling and mouse movements. These solutions capture all website traffic and replay every visitor interaction. There are many options on how to install a website recording tool into your system.Īnother variant of a session replay software technical implementation is the Tag-free server side. Next, the script will send data to the back-end of the session replay tool and record information for further analysis and processing. The script captures the necessary user actions in the web application without tracking actions in other web applications, and thus, protecting end user information. What is session replay software? Technically speaking, you can implement user session replay software on the front-end by inserting a script into the page of your web or mobile application. ![]()
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